We aim to dispatch your order as quickly as possible. The following is an current estimate of dispatch times for our products to UK destinations (this does not include the time taken for the post office to deliver the product):
Canvas Prints - Normally being dispatched in approx 4-5 working days
Delivery to overseas destinations may take longer and may be also be subject to local postal and customs entry checks, so please allow extra time for this.
We can deliver your order to multiple addresses or addressees, though we
retain the right to refuse if we have concerns about the security of the postal
delivery. Products delivered to multiple addresses or addressees will incur
separate delivery charges for each one. We will deliver to offices, normally by recorded delivery. If the order has been delivered to the office and signed for on the customer's behalf, it is the customers responsibility to collect the order from the recipient who signed for it.
The amount we charge in postage and packing starts from £1.99 (in the UK). The amount you pay will be clearly stated at checkout.
Delivery prices quoted are based on existing Royal Mail charges and include
any additional packaging and handling fees. Some products will be sent by Royal Mail
Special Delivery or Courier and will require a signature from you on delivery.
Products may be despatched from multiple locations and therefore may arrive
separately, but you will not incur additional delivery charges as a result.
Our Returns Policy
You may return any item within 30 days in its original condition, unopened
(with all seals and shrink wrap intact) without stating any reason, for a refund
of the price you paid for the item.
To return an item please said it to:
Home of Legends Limited
Rangefield Court
Farnham Trading Estate
Farnham
Surrey
GU9 9NP
For your protection we recommend you return items using a recorded delivery
service as we cannot be held responsible for items not received.
If goods are faulty or damaged you should contact IntoSport within 30 days
and you will be entitled to a replacement or full refund and we will reimburse you the cost of returning faulty or damaged items. IntoSport reserves the right to reimbursement of
the costs of delivery where goods are returned for no cause, as set out above.
Returned goods must include all accessories in the original packaging. Returns
must be securely boxed and properly labelled. Incomplete returns may be subject
to a charge to cover any missing items.
Exceptions
1. Items that have been personalised cannot be refunded or exchanged unless
the products are damaged or faulty.
2. All returns and re-shipping charges are the customer’s responsibility unless
the item is damaged.
3. We will refund the shipping costs if the item is faulty or damaged.
4. Trade Sales - Our standard terms and conditions apply to trade sales in most cases. The
exceptions are as follows:
* Items supplied to trade, which are not standard items as sold by
Home of Legends Limited on www.intosport.co.uk are sold on a non-returnable basis
only. This includes items which have been specifically packed,
designed, personalised or supplied in a non-standard format at
the request of a trade customer
* Items supplied to trade to be used as promotional, premia, or
other sales and marketing incentives are sold on a
non-returnable basis only
For all returns and refunds please contact us here prior to returning any items stating the reason for the return.
